Welcome to our FAQs section!
Here, we’ve compiled answers to some of the most common questions about our online tutoring services. Whether you’re wondering about our tutoring methods, scheduling options, or payment process, you’ll find all the information you need right here. If you don’t see your question listed, feel free to reach out to our support team for further assistance.
FAQ
Most frequent questions and answers
We offer tutoring in a wide range of subjects, including Math, Science, English, History, Foreign Languages, IT courses and more.
Our tutoring sessions are conducted online through a virtual classroom platform. Students and tutors can interact in real-time using video, audio, and chat features.
Our tutors are highly qualified professionals with expertise in their respective subjects. They undergo rigorous screening and training to ensure they meet our standards of excellence.
Yes, you can choose your tutor based on your preferences and requirements. We provide detailed profiles of our tutors, including their qualifications, teaching experience, and areas of expertise.
You can easily schedule tutoring sessions through our online platform. Simply log in to your account, select your desired tutor, and choose a convenient time slot from their availability.
Yes, you can cancel or reschedule a tutoring session up to 24 hours before the scheduled start time. Simply log in to your account, go to your upcoming sessions, and follow the prompts to cancel or reschedule.
Yes, we offer a free trial of one class to new students. This allows you to experience our tutoring services firsthand before committing to a paid subscription.
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. You can securely enter your payment information during the checkout process when purchasing tutoring sessions or subscription packages.
No, there are no additional fees or hidden costs associated with our tutoring services. The price you see is the price you pay, and there are no surprises.